Privacy policy

ZAPT Powerbanks ("ZAPT", "we", "us") operates zaptpowerbanks.co.uk and places powerbank rental kiosks in venues across the UK. This policy explains what personal information we collect through this site, how we use it, who we share it with, and the rights you have over it. ZAPT is the trading name of ZAPT POWER LTD, a company registered in England (company no. 17294406) with its registered office at 66 Paul Street, London, EC2A 4NA. For UK data protection law, ZAPT POWER LTD is the controller of the information described here.

This policy covers the website. Renting a powerbank at a kiosk runs through the on-kiosk flow, which has its own terms.

Venue registration.When a venue signs up we collect the venue name, business address, a delivery address if different, the contact's name, email address and phone number, and marketing preferences.

Partner registration.When a venue completes full partner registration we also collect bank details (account holder name, sort code and account number) so we can pay the venue's revenue share.

Referral programme. When you join the referral programme we collect your name, email address, phone number and, where given, a company website. When you submit a venue lead, we collect the contact details you provide for that venue.

Contact and bookings. If you email, call or message us on WhatsApp, we receive what you send. If you book an introduction call, Calendly collects your name, email address and chosen time on our behalf.

The site uses Vercel Analytics and Speed Insights. Both are cookieless and aggregate: they record page views, country-level location, device type and performance timings without building a profile of you or following you across other sites.

When you submit a form, our servers process your IP address to rate-limit repeat submissions; this runs in server memory and is discarded within an hour. Our hosting provider keeps standard server logs, which include IP addresses, for security and debugging.

The site sets no advertising or tracking cookies. After you submit a registration form, we store a timestamp in your browser's local storage to stop accidental duplicate submissions. The Calendly scheduler loads only when you choose to open it, and once loaded may set its own cookies under Calendly's privacy policy.

Each use rests on a lawful basis under UK GDPR:

A small number of service providers run the site with us:

We may also disclose information where the law requires it, and personal information may transfer as part of a business sale or restructure. We do not sell personal information, and we share none of it with advertising networks.

The site runs over HTTPS. Form submissions are validated and rate-limited, and records are held in an access-controlled database. Bank details are collected only at partner registration and are accessible only to the people who process payments.

Under UK GDPR (and the EU GDPR if you are in the EEA) you can ask us to access the personal information we hold about you, correct anything inaccurate, delete it, restrict or object to how we use it, or provide it to you in a machine-readable format. Where consent is the basis, you can withdraw it at any time.

Email info@zaptpowerbanks.co.uk and we will respond within one month. You can also complain to the Information Commissioner's Office at ico.org.uk, or to your local data protection authority if you are in the EEA.

The site is aimed at UK venues. If you visit from elsewhere, we handle your information as this policy describes. For California residents: we do not sell or share personal information as defined by the CCPA.

The site and our partner services are for businesses and are not directed at children. If you believe a child has given us personal information, contact us and we will delete it.

Our database is hosted in London, so registration, partner and referral records stay in the UK. Some service providers process data outside the UK: our hosting and scheduling providers operate in the United States. Where data leaves the UK, transfers rest on recognised safeguards: UK adequacy regulations, the UK International Data Transfer Agreement or Addendum, or EU Standard Contractual Clauses.

When this policy changes we will post the new version here and update the date at the top. For material changes affecting venue partners, we will tell partners directly.

Questions about this policy or your data: info@zaptpowerbanks.co.uk or +44 20 8050 7880, or by post to ZAPT POWER LTD, 66 Paul Street, London, EC2A 4NA.