At live events, from 500-capacity music venues to multi-use stadiums, a guest's dead phone is a real problem. They can't find their friends, they can't order via your app, and they can't post the content that drives your venue's organic reach.
We looked at our Birmingham and North London venue partners to see how self-service charging changed things on the ground.
1. The 'Exit Point' Problem: Birmingham
A high-volume live music venue in Birmingham noticed a pattern: a wave of guests leaving roughly 45 minutes before the headline act finished.
- What was happening: Post-event surveys revealed guests were leaving early to make sure they had enough battery to book a ride home.
- What changed: Two 12-unit kiosks went in at the main bar and the exit foyer.
- The result: Early exits dropped by 18%. Guests stayed until the final encore, late-night bar spend went up, and fan satisfaction scores improved.
2. Removing the 'Tech Support' Burden: North London
In a North London stadium's premium lounge, staff were spending an average of 40 minutes per match managing a charging locker system.
- The problem: Keys were lost, guests forgot their codes, and staff had to leave their posts to troubleshoot.
- What changed: They switched to a fully self-service, scan-and-go model. Zero staff involvement.
- The result: Staff were redeployed to beverage service. The charging queue at the information desk disappeared.
3. Keeping the Digital Experience Running
In 2026, most venues run on digital systems:
- Digital Ticketing
- In-App Drink Ordering
- NFC Access Control
If a guest's phone dies, none of that works. Portable charging keeps guests on your systems and spending through your app for the full event.
4. It Pays for Itself
Unlike most improvements to guest experience (better lighting, faster Wi-Fi), charging stations actually generate revenue.
- Zero upfront cost with the partner model. We handle delivery, install, and restocking.
- Commission on every rental paid quarterly.
- Usage data showing peak times and demand patterns at your venue.
Want to see how this would work at your venue? Book a call.